Regulatory Information

Xendpay is a PSD agent and sister company of Rational Foreign Exchange Ltd (RationalFX). RationalFX is authorised by the Financial Conduct Authority (FCA) as a payment institution and is regulated as a money transmitter by the Her Majesty's Revenue and Customs (HMRC).

Registered Company

Xendpay Ltd is registered in England, Company number 08071223. Xendpay is an agent of RationalFX and part of the same Rational Group of companies. RationalFX is a trading name of Rational Foreign Exchange Limited, which is registered in England, Company number 05385999.

Xendpay is registered with the ICO under code ZA488912

The registered office address is Level 32, One Canada Square, Canary Wharf, London, E14 5AB, U.K.

Financial Conduct Authority

Xendpay is a PSD agent (FRN: 583155) of Rational Foreign Exchange Limited, authorised by the Financial Conduct Authority (FRN: 507958) under the Payment Services Regulations 2017, for the provision of payment services.

Xendpay uses RationalFX for all money transfers.

HMRC

Issued by HMRC Rational Foreign Exchange Ltd trading as Xendpay is a registered Money Service Business under the Money Laundering Regulation 2017 (MSB No. 12206957).”

RationalFX has an appointed Money Laundering Reporting Officer (MLRO).

Client Funds held in Barclays Client Account

Where we are required to segregate your funds, we do so by placing the funds in a segregated account (known as a ‘safeguarding account’) at Barclays Bank PLC.

As an FCA Authorised Payment Institution, we are not covered by the Financial Services Compensation Scheme. Instead, where we have segregated your funds in a safeguarding account, it means those funds would be separated from our other assets in the event of our insolvency and used to repay you and other clients.

 

Barclays Bank PLC provides us with safeguarding account(s), but does not monitor the funds we place on the safeguarding account or how we operate these accounts. As an FCA Authorised Payment Institution it is our responsibility to segregate funds.

Data Protection

RationalFX is registered with the Information Commissioner’s Office (No. PZ8997024) under the Data Protection Act 2018.

We understand that the privacy of your personal information is important. We will keep your data safe and not share it with anyone else to be used for marketing, promotional or other purposes.

Any information you provide will be used in accordance with our privacy policy which you can find here.

Online Security a very high Priority

The Xendpay online platform uses the same technology as online banking for security.

The server uses the secure web site protocol called SSL - which is indicated in the toolbar.

Your data is transmitted in a secure way and all password data is encrypted.

If you make a card payment, the card security code or internet password (e.g. Verified by Visa) are not visible to RationalFX and are always hidden and encrypted.

You can be confident that your personal data is secure with Xendpay.